Information You Provide

We may collect information you voluntarily provide, including:

• Full name
• Mailing address
• Shipping address
• Billing address
• Email address
• Telephone number
• Account credentials
• Government-issued identification where required for customs, regulatory, fraud prevention, or verification purposes
• Payment-related information
• Purchase requests
• Shipping preferences
• Customer support communications
• Survey responses
• Feedback and testimonials

Package and Shipment Information

As part of our package forwarding and logistics services, we may collect:

• Package tracking numbers
• Merchant information
• Product descriptions
• Customs declarations
• Package dimensions and weight
• Warehouse processing records
• Package photographs
• Shipment history
• Delivery records
• Return requests
• Insurance and claims information

Automatically Collected Information

When you access our Services, we may automatically collect:

• IP address
• Device information
• Browser type
• Operating system
• Language preferences
• Referring URLs
• Website activity
• Mobile application activity
• Date and time of access
• Cookies and similar technologies

Warehouse Images and Video

To maintain security, quality control, fraud prevention, training, claims handling, and operational accuracy, our facilities may utilize:

• Security cameras (CCTV)
• Warehouse surveillance systems
• Package handling video recordings
• Package processing photographs
• Automated imaging systems
• Computer vision and image recognition technologies

Such recordings and images may be reviewed in connection with customer inquiries, insurance claims, investigations, security incidents, operational audits, quality assurance, or legal obligations.

We may use your information to:

• Provide and operate our Services
• Receive, process, store, consolidate, and ship packages
• Process assisted purchases
• Verify identity
• Prevent fraud and abuse
• Process payments
• Provide customer support
• Respond to inquiries
• Send service-related communications
• Send shipment updates and notifications
• Comply with customs, export, import, transportation, and regulatory requirements
• Improve our Services
• Analyze usage trends
• Enhance warehouse operations
• Train and improve automated systems
• Resolve disputes
• Investigate claims
• Protect our rights and property
• Enforce our agreements
• Comply with legal obligations

We use cookies, pixels, local storage, and similar technologies to:

• Maintain user sessions
• Remember preferences
• Improve website functionality
• Analyze website traffic
• Measure marketing effectiveness
• Prevent fraud and unauthorized access

You may disable cookies through your browser settings; however, certain portions of the Services may not function properly.

We do not sell your personal information.

Service Providers

Third-party vendors who assist us in operating our business, including:

• Payment processors
• Shipping carriers
• Customs brokers
• Fraud prevention providers
• Customer support platforms
• Cloud hosting providers
• Analytics providers
• Email and communication providers

Logistics and Regulatory Partners

Information may be shared when necessary to:

• Process shipments
• Complete customs declarations
• Comply with import/export regulations
• Verify restricted or prohibited goods
• Meet carrier requirements

Business Transactions

If Global Shopaholics is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, customer information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when we believe disclosure is necessary to:

• Comply with applicable law
• Respond to lawful requests from government authorities
• Protect our rights
• Prevent fraud
• Investigate violations
• Protect users, employees, or the public

Payment information is processed through third-party payment processors and financial institutions.

Global Shopaholics does not store complete payment card numbers, CVV codes, or similar sensitive authentication data on its systems except as necessary for transaction processing and in accordance with applicable payment industry requirements.

Because Global Shopaholics serves customers worldwide, your information may be transferred to, processed in, or stored in countries outside your country of residence, including the United States.

By using our Services, you acknowledge that such transfers may occur.

We retain information only for as long as reasonably necessary to:

• Provide Services
• Maintain business records
• Resolve disputes
• Investigate claims
• Meet legal, accounting, tax, customs, transportation, and regulatory requirements
• Enforce agreements

Retention periods may vary depending upon the type of information and applicable legal requirements.

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

These safeguards may include:

• Encryption of sensitive data in transit
• Access controls
• Authentication systems
• Firewalls
• Security monitoring
• Employee access restrictions
• Secure hosting environments

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, applicable law may provide rights regarding your personal information, including:

• Access
• Correction
• Deletion
• Restriction of processing
• Data portability
• Objection to certain processing activities
• Withdrawal of consent where applicable

Requests may be submitted by contacting us using the information below.

We may require identity verification before fulfilling certain requests.

You may opt out of marketing emails by using the unsubscribe link contained in such communications or by contacting us directly.

Operational and service-related communications may continue even if marketing communications are disabled.

Our Services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Individuals under 18 should use our Services only with the involvement of a parent or legal guardian.

By submitting a testimonial, review, photograph, video, or similar content, you grant Global Shopaholics a non-exclusive, worldwide, perpetual, royalty-free license to use, reproduce, publish, display, and distribute such content in connection with our business, marketing, and promotional activities.

We reserve the right to remove, edit, decline, or publish testimonials at our discretion.

We may update this Privacy Policy from time to time.

Any changes will become effective upon posting the revised Privacy Policy on our website.

Continued use of the Services following publication of an updated Privacy Policy constitutes acceptance of the revised policy.

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Global Shopaholics LLC

Email: help@globalshopaholics.com

Website: www.globalshopaholics.com