These Terms & Conditions (“Terms”) govern your access to and use of Global Shopaholics, its website, mobile applications, warehouse facilities, package forwarding services, package storage services, consolidation services, repacking services, assisted purchase services, shipping services, and all related services (collectively, the “Services”).
By creating an account, accessing the website, submitting packages, purchasing services, using warehouse services, or otherwise utilizing any Service provided by Global Shopaholics, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you may not use the Services.
These Terms incorporate by reference all policies published by Global Shopaholics, including but not limited to:
Global Shopaholics reserves the right to modify these Terms at any time. Continued use of the Services after any modification constitutes acceptance of the revised Terms.
For purposes of these Terms:
Global Shopaholics may provide:
Global Shopaholics is not:
Global Shopaholics reserves the right to modify, suspend, restrict, or discontinue any service at any time.
Customers must:
Customers are responsible for maintaining account security.
Customers are responsible for all activity occurring under their account.
Global Shopaholics may suspend, restrict, investigate, or terminate any account at its sole discretion.
Global Shopaholics may place any account, package, shipment, payment, or transaction on Security Hold for any reason, including:
While under Security Hold:
Failure to provide requested information within seven (7) days may result in:
Storage allowances are determined by the membership plan active on the date a package is received by Global Shopaholics.
Storage periods are assigned when packages are received.
Subsequent upgrades, downgrades, cancellations, or plan changes do not retroactively alter storage periods applicable to previously received packages.
Global Shopaholics reserves the right to assess storage fees after complimentary storage periods expire.
Packages may be deemed abandoned if:
The customer irrevocably waives all ownership rights to abandoned property.
Global Shopaholics may, without further notice:
The customer shall not be entitled to compensation, reimbursement, credits, proceeds, or recovery arising from the disposition of abandoned property.
Global Shopaholics shall have a continuing and general lien on all packages, shipments, goods, documents, and property in its possession for:
Global Shopaholics may retain, withhold, refuse shipment of, liquidate, or dispose of packages until all outstanding balances are paid.
Storage fees may continue to accrue while property remains subject to lien rights.
Due to the volume of packages processed, Global Shopaholics cannot guarantee that package refusal requests can be accommodated.
Customers remain responsible for packages delivered to their assigned suite number.
Global Shopaholics shall not be responsible for losses, delays, damages, or expenses arising from:
Global Shopaholics reserves the right to reject, refuse, return, destroy, surrender, hold, or dispose of any package.
Customer expressly authorizes Global Shopaholics to:
Global Shopaholics may retain photographs, videos, scans, metadata, and records for:
Package photographs are provided solely as a convenience and do not constitute:
Global Shopaholics owns all photographs, scans, videos, and records created in connection with its operations.
Global Shopaholics may offer Assisted Purchase services whereby Global Shopaholics purchases products on behalf of customers.
By using Assisted Purchase services, customers authorize Global Shopaholics to act as their purchasing agent.
Customers are solely responsible for:
Global Shopaholics does not guarantee:
Global Shopaholics shall not be liable for:
Customers acknowledge that merchant refunds may be reduced by:
Global Shopaholics reserves the right to refuse any Assisted Purchase request.
Customers are solely responsible for:
Customers agree not to use the Services:
Customers remain responsible for all packages delivered to their assigned suite number regardless of who placed the order.
Customers are responsible for ensuring that all information submitted to Global Shopaholics is accurate and complete.
Customers shall not ship, receive, store, forward, consolidate, repack, or otherwise utilize the Services for any Prohibited Item.
Prohibited Items include, but are not limited to:
Weapons & Dangerous Items
Controlled & Illegal Substances
Hazardous Materials
Financial Instruments
Other Prohibited Items
Restricted Items
Restricted Items may be accepted by Global Shopaholics at its sole discretion and may be subject to additional restrictions, documentation requirements, carrier limitations, handling procedures, fees, or shipment delays.
High-Risk & High-Value Items include, but are not limited to:
Dangerous Goods & Regulated Items
High-value and restricted items are accepted, stored, handled, consolidated, repacked, and shipped solely at the customer’s own risk.
Global Shopaholics does not authenticate, appraise, verify, certify, inspect, or determine the value, authenticity, rarity, collectability, condition, or future value of restricted items.
Acceptance of a restricted item by Global Shopaholics shall not be construed as an assumption of liability beyond the limitations expressly set forth in these Terms & Conditions.
Global Shopaholics reserves the right to modify, expand, restrict, or update prohibited and restricted item classifications at any time without prior notice.
Global Shopaholics may:
Customers shall be responsible for all costs, fees, fines, penalties, storage charges, disposal costs, legal expenses, and damages arising from prohibited or restricted items.
Customers are solely responsible for compliance with:
Customers acknowledge that customs authorities may:
Global Shopaholics shall not be responsible for:
Customers authorize Global Shopaholics to provide shipment information to:
Such information may be provided where required by law or business necessity.
Global Shopaholics may refuse, delay, suspend, or cancel shipments where compliance concerns exist.
Transit insurance may be offered through third-party insurance providers.
Global Shopaholics is not an insurance company and does not underwrite insurance coverage.
Any insurance coverage is governed solely by the terms, conditions, exclusions, limitations, and claim procedures of the applicable insurance provider.
Insurance claims may require:
Insurance coverage shall never exceed:
Warehouse Storage Is Not Insured
Unless expressly stated otherwise in writing by Global Shopaholics, insurance applies only while shipments are in transit.
Packages stored within Global Shopaholics facilities are not insured by Global Shopaholics.
High Value Items
Customers shipping high-value items are responsible for obtaining any insurance coverage they deem appropriate before shipping such items to Global Shopaholics.
Global Shopaholics makes no representation that insurance is available for any particular item.
Insurance Exclusions
Insurance may not cover:
Claim approval is solely determined by the insurer.
Global Shopaholics shall not be responsible for denied insurance claims.
All claims must be submitted in writing.
Claims for:
Must be submitted within seven (7) calendar days of:
Failure to submit a claim within seven (7) days constitutes a complete waiver of the claim.
Claims must include, where applicable:
Global Shopaholics reserves the right to investigate all claims.
Customers agree to cooperate fully with any claim investigation.
Global Shopaholics may deny any claim where:
Fraudulent, misleading, exaggerated, unsupported, or incomplete claims may result in:
False claims may be assessed a minimum administrative fee of Five United States Dollars (USD $5) plus all investigation costs incurred.
GLOBAL SHOPAHOLICS IS NOT AN INSURER OF GOODS.
Packages are stored at the customer’s risk.
Customer acknowledges that Global Shopaholics processes large volumes of packages and does not individually appraise, authenticate, verify, or evaluate the value of goods received.
Global Shopaholics shall have no responsibility to determine:
To the maximum extent permitted by law, Global Shopaholics’ liability for loss or damage occurring while goods are in its possession shall not exceed the lesser of:
Global Shopaholics’ liability shall be limited solely to the affected package.
Under no circumstances shall Global Shopaholics be liable for losses relating to:
High Value Items
For purposes of these Terms, High Value Items include but are not limited to:
Global Shopaholics does not authenticate, appraise, verify, certify, inspect, or determine the value, authenticity, rarity, collectability, condition, or future value of High Value Items.
High Value Items may be accepted, stored, handled, consolidated, repacked, and shipped by Global Shopaholics solely as a convenience to customers and at the customer’s own risk.
Customers are solely responsible for obtaining any insurance or other protection they deem appropriate for High Value Items prior to shipping such items to Global Shopaholics.
Acceptance of a High Value Item by Global Shopaholics shall not be construed as an assumption of liability beyond the limitations expressly set forth in these Terms.
Customer acknowledges and agrees that the value of High Value Items may be subjective, speculative, collectible, sentimental, or subject to market fluctuations, and Global Shopaholics shall have no responsibility for determining or compensating for any claimed market value, collector value, appreciation, depreciation, future value, rarity premium, or sentimental value associated with such items.
Consolidation, repacking, invoice removal, packaging optimization, and related services are performed as a convenience to customers.
Customers acknowledge that these services may involve:
Original manufacturer packaging, retail packaging, inserts, wrapping materials, and manufacturer seals may be removed, modified, damaged, or discarded during processing.
Cosmetic damage to packaging shall not constitute compensable loss or damage.
Unless a specific inspection service has been purchased, Global Shopaholics does not verify package contents and shall not be responsible for:
Global Shopaholics shall not be responsible for packaging decisions made to:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOBAL SHOPAHOLICS’ TOTAL LIABILITY ARISING FROM OR RELATING TO ANY PACKAGE, SHIPMENT, STORAGE, CONSOLIDATION, REPACKING, ASSISTED PURCHASE, TRANSACTION, OR SERVICE SHALL BE LIMITED AS EXPRESSLY PROVIDED IN THESE TERMS.
THE LIABILITY LIMITATIONS CONTAINED IN THESE TERMS ARE FUNDAMENTAL ELEMENTS OF THE AGREEMENT BETWEEN GLOBAL SHOPAHOLICS AND THE CUSTOMER.
EXCEPT AS OTHERWISE REQUIRED BY APPLICABLE LAW:
Any compensation paid by Global Shopaholics shall constitute full and final settlement of all related claims.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, GLOBAL SHOPAHOLICS SHALL NOT BE LIABLE FOR:
These exclusions apply even if Global Shopaholics has been advised of the possibility of such damages.
Customers may request cancellation of a shipment prior to shipment dispatch.
Approved cancellations may be subject to:
Upon cancellation, packages may be returned to storage and shall become subject to the storage terms applicable to the customer’s membership plan and package receipt date.
Global Shopaholics reserves the right to deny cancellation requests where:
Any fees already incurred prior to cancellation are non-refundable unless otherwise required by law.
Customers agree not to initiate chargebacks, payment reversals, payment disputes, or payment recovery actions for valid charges.
If a customer initiates a chargeback or payment dispute, Global Shopaholics may:
Customers remain responsible for all valid charges regardless of payment disputes.
Any chargeback determined to be improper, fraudulent, abusive, or unsupported may result in permanent account termination.
Customer agrees to defend, indemnify, and hold harmless Global Shopaholics and its:
From and against any claims, actions, liabilities, losses, damages, penalties, fines, judgments, settlements, costs, or expenses, including reasonable attorneys’ fees, arising from:
Global Shopaholics addresses are provided solely for package forwarding purposes.
Customers shall not use any Global Shopaholics address:
Global Shopaholics may refuse, return, destroy, hold, or dispose of mail or materials received in violation of this section.
Global Shopaholics may suspend, restrict, or terminate any account at any time, with or without notice, for:
Termination shall not affect any obligations accrued prior to termination.
All outstanding balances shall remain immediately due and payable.
Global Shopaholics shall not be liable for delays, interruptions, losses, failures, or inability to perform resulting from events beyond its reasonable control, including:
Performance obligations shall be suspended during such events.
Any dispute, claim, controversy, or cause of action arising out of or relating to:
shall be resolved exclusively through binding arbitration.
Arbitration shall be conducted in the State of Delaware.
The arbitrator shall have exclusive authority to resolve disputes regarding:
The arbitration award may be entered and enforced in any court of competent jurisdiction.
