Macy’s International Shipping in 2026: What’s Paused, What Still Works and US Delivery Costs

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Muhammad Zulqarnain
October 30, 2026

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Does Macy’s ship internationally right now? No: Macy’s says international shipping is temporarily paused, and it hasn’t given a date for bringing it back. You can still buy from Macy’s from abroad if you use a US delivery address, and in some cases a US billing address. Here’s where things stand, what Macy’s charges for US shipping, and how to get an order to Canada, the UK, Nigeria, the Gulf or anywhere else.

The short answer

Macy’s used to ship to many countries through its international checkout. That service is paused. Macy’s international orders page says customers can still order with a US billing and delivery address.

In practice, people outside the US send Macy’s orders to a US forwarding address. Macy’s delivers to our warehouse like any domestic order, and we ship it to you. If Macy’s won’t take your foreign card, our assisted purchase team can pay for you.

Macy’s international shipping: what changed

Until the pause, Macy’s offered shipping to a long list of countries, with duties and taxes worked out at checkout. Now the country selector no longer completes an international order. Old search results about “Macy’s international shipping countries” describe the earlier service, so don’t rely on them.

US addresses: Yes.
Canada: No, paused.
UK and Europe: No, paused.
Nigeria, Ghana, Angola and the rest of Africa: No, paused.
China, India and Asia: No, paused.
UAE, Saudi Arabia and the Gulf: No, paused.
US forwarding address: Treated as a US delivery.

If you’d rather speak to Macy’s, its customer service line is +1-800-289-6229. They can confirm whether the pause has ended.

Does Macy’s ship to Canada?

Not at the moment: Macy’s doesn’t ship to Canada while the pause lasts. Canada was one of Macy’s busiest international markets before the pause, and searches for “Macy’s to Canada delivery” are still common. Until Macy’s restarts, Canadians order to a US address. Expect GST or HST and possibly duty; the CBSA explains how mail and courier imports are taxed.

Does Macy’s ship to Nigeria and Ghana?

No, not while international shipping is paused. Our customers in West Africa usually forward Macy’s orders with other US shopping to keep the cost per item down. See our Nigeria and Ghana pages, and the Ghana Revenue Authority customs pages for import rules.

Does Macy’s ship to China, the UK or the Gulf?

No direct delivery to any of them for now. The UK’s import VAT and duty rules are on GOV.UK. Our UK, UAE and Saudi Arabia pages cover shipping options.

Macy’s shipping in the US: cost, minimum and times

When you order to a US address, normal Macy’s USA shipping rules apply. These are from Macy’s shipping options and times page.

Free shipping minimum: $49 for regular shoppers; lower for some Star Rewards tiers.
Cost below the minimum: $10.95.
Dispatch: Usually within 1–2 business days.
Standard delivery: About 3–6 business days.
Faster options: Shown at checkout, by item and address.

What is Macy’s shipping minimum?

For most shoppers, free standard shipping starts at $49. Star Rewards members at higher tiers get a lower threshold or free shipping, and some furniture, mattresses and large items have their own delivery fees. Below the threshold, standard shipping costs $10.95.

How long does Macy’s take to ship?

Macy’s says most orders ship within 1–2 business days and standard delivery takes about 3–6 business days. Orders shipped from different stores or vendors can arrive separately. With forwarding, add our 4–5 working days of processing and the international transit time.

How to order from Macy’s and ship it abroad

Step 1: Sign up for your free US address

Step 2: Check out on Macy’s with our address

Add items to your Macy’s bag and enter our address as the delivery address, with your suite number on address line 2.

Check that the item ships within the US on its Macy’s product page.

Add it to your bag.

Click “Checkout”.

Review your bag and continue.

Enter your Global Shopaholics address as the shipping address.

Step 3: Use Assisted Purchase if your card is declined

If Macy’s asks for a US billing address or declines your card, use our assisted purchase service and we’ll buy it for you.

Step 4: We log and store your parcels

We receive your parcels and store them free for up to 30 days. A paid plan extends storage up to 210 days.

Step 5: Combine your parcels

Use package consolidation to combine split Macy’s shipments, or Macy’s with other stores, and ask us to remove extra boxes.

Step 6: Choose a carrier and ship with insurance

Choose DHL, FedEx, UPS or USPS where available. We process shipments in 4–5 working days. Insurance starts at $10 and is capped at 2% of the declared value.

Check costs with the shipping calculator, and see how it works or our package forwarding page.

Available now. Macy’s international checkout: No, paused. Macy’s via Global Shopaholics: Yes.
Free US shipping offers. Macy’s international checkout: Not applicable. Macy’s via Global Shopaholics: Apply to our US address.
Foreign card accepted. Macy’s international checkout: Not applicable. Macy’s via Global Shopaholics: Sometimes; assisted purchase if not.
Combine stores. Macy’s international checkout: No. Macy’s via Global Shopaholics: Yes.
Returns. Macy’s international checkout: Not applicable. Macy’s via Global Shopaholics: Back to Macy’s for $15.

Tips for Macy’s orders

Macy’s runs frequent sales and coupon events, and an order that splits across several stores can turn up as three or four parcels. Wait until everything has arrived before you ask us to ship, so you only pay international shipping once. If you’re buying shoes or handbags, removing the outer shipping cartons usually saves more than removing shoe boxes, which protect the shape.

Large items such as furniture and mattresses often go by freight to a residential address only, and they’re expensive to ship abroad. Price them in the calculator before ordering.

Tracking and returns

Macy’s tracking covers the trip to our warehouse; after we ship, your international tracking number shows in your account. If an item’s faulty or wrong, ask us to send it back to Macy’s in the US for $15 within Macy’s return window, which starts on US delivery.

Frequently asked questions

Does Macy's ship internationally in 2026?

No. Macy's says its international shipping is temporarily paused and hasn't given a restart date. You can still place an order with a US delivery address, and Macy's mentions a US billing address too. Shoppers abroad use a US forwarding address and have the order sent on.

Why did Macy's stop international shipping?

Macy's hasn't published a detailed reason; its help page only says international shipping is temporarily paused. For the latest position, check the international orders page on macys.com or call Macy's customer service on +1-800-289-6229. Until it restarts, international orders need a US address.

Does Macy's ship to Canada?

Not at the moment. Canadian deliveries stopped with the wider international pause. Canadians can order to a US forwarding address and have parcels sent across the border, paying GST or HST and any duty when they arrive. Check prices in the calculator first, especially for bulky items.

Does Macy's ship to Nigeria?

No, not while international shipping is paused. Nigerian shoppers order to a US address and forward the parcel, often combining Macy's with other US stores to reduce the cost per item. Customs duty and VAT apply on arrival, depending on the goods and their value.

How much is Macy's shipping?

Standard shipping is free on orders of $49 or more for most shoppers, with lower thresholds for some Star Rewards tiers. Below that, standard shipping costs $10.95. Furniture, mattresses and other large items have their own delivery charges, shown at checkout before you pay.

How long does Macy's take to ship?

Most Macy's orders leave within 1–2 business days, and standard delivery takes about 3–6 business days in the US. Items from different stores can arrive separately. With a forwarder, add around 4–5 working days of processing before the international journey starts.

Can I use a foreign credit card at Macy's?

Sometimes. Macy's mentions a US billing address for orders, so cards issued outside the US may be declined. If that happens, our Assisted Purchase team can buy the items for you with a US payment method, and you pay us instead.

Can I return a Macy's order from abroad?

Returning from overseas is slow and costly. It's far easier to inspect items at the forwarding warehouse first. If something's wrong, Global Shopaholics can return it to Macy's in the US for $15, as long as you're within Macy's return window.

Will Macy's restart international shipping?

Macy's describes the pause as temporary, but there's no published date. We'll update this guide when Macy's changes its policy. In the meantime, forwarding through a US address is the dependable way to receive Macy's orders outside the United States.

How we checked this

We read Macy’s customer service pages on international orders and on shipping options and times on 30 October 2026. Macy’s changes thresholds with promotions and loyalty tiers, and its checkout has the final word on cost and delivery.

Related shipping guides

Shopping Macy’s from abroad? Get your free US address.