Faq's from customers in Kazakhstan
Most frequent questions and answers
Antiques, Any oil product Artwork, Fine Batteries Haz, Bearer Documents, Bio Products Haz, Books, CDs, Video Materials written by Rakhat Aliev are strictly prohibited, especially his book named “Godfather-In-Law” (Krestnyi test – Kpecthbin Tectb) Chemicals Haz Corrosives, Cosmetics Haz, Credit Card Blanks, Credit Cards, Dangerous Goods as defined by IATA (Intl. Air Transport Association), Devices for smoking opium or hashish and smoking mixtures, Drugs, Prescription, Fire Extinguishers, Flammables
Anyone from anywhere in the world can become a Shopaholic. It is totally free and really easy. On the home page, click on ‘Account’. Then click on ‘Register’.
- Enter the required information.
- Once you are done, you will receive an email from us to verify your account.
- Log in for the first time after the verification of your account.
- Upon first login, you will be asked to enter your complete shipping address.
- Your registration is completed as soon as you enter your shipping address.
- NOTE: Please ensure that your shipping address and billing address match. Your shipping address needs to be the same as the address associated to your credit card. We verify your address with your selected method of payment and only ship to the address that is linked to that method of payment.
VAT%
12% standard VAT is applicable on the total value of your purchase while you send packages from US to Kazakhstan. You must keep in mind that these taxes are subject to change as per country policies.
Custom duty
Kazakhstan applies customs tariffs on imported goods ranging from 0 to 40%, depending on the product type.
De minimis
De minimis value on imports is the minimum value below which duty or taxes do not apply. Kazakhstan has a De minimis threshold for duty and tax: 500 EUR
You can opt for an Assisted Purchase. Simply fill out our Assisted Purchase form [link] to tell us the product you want to purchase. We’ll buy it for you and get it shipped to our warehouse or special home address, from where it’ll be sent to you.
A Direct Purchase allows you to purchase products from any online US stores using your own payment method and get them delivered directly to our warehouse. From our warehouse, we ship your products to your international address.
Some US online stores do not allow you to use foreign credit cards for payment on their websites and some require you to have a US shipping address. For such scenarios, we offer Assisted Purchase.
Simply fill out the Assisted Purchase Request form and let us know what you would like us to purchase on your behalf online from any US-based sellers. We will purchase your products online using our US credit card and receive the requested items for you at our US-based warehouse, from where your shipment will then be forwarded to your international address.
If the store that you are buying from does not ship to package-forwarding companies (for example: Sephora, ULTA, Coach), we will provide a special address instead of our warehouse address.
