Frequently Asked Questions
Shopaholics are users from all over the world who can buy almost anything they want, from any US-based online store, and get it shipped to their doorstep. *Note: We do not conduct any type of transactions whatsoever (shipping, business, payment etc.) with the following countries: Cuba, Iran, Myanmar, North Korea, Sudan and Syria.
Anyone from anywhere in the world can become a Shopaholic. It is totally free and really easy. On the home page, click on ‘Account’. Then click on ‘Register’.
- Enter the required information.
- Once you are done, you will receive an email from us to verify your account.
- Log in for the first time after the verification of your account.
- Upon first login, you will be asked to enter your complete shipping address.
- Your registration is completed as soon as you enter your shipping address.
- NOTE: Please ensure that your shipping address and billing address match. Your shipping address needs to be the same as the address associated to your credit card. We verify your address with your selected method of payment and only ship to the address that is linked to that method of payment.
Yes, we understand that some companies ship in large boxes. To save you money on shipping we will repack your items in the smallest possible box without compromising the safety of your shipment.
You will be notified when your shipment is ready. It takes around 24-48 hours to prepare your shipment after you’ve submitted a consolidation request.
You can use our live chat option to send us a message or a picture.
There are no hidden charges. All our services are transparent and clearly stated to customers.