A freight forwarder is responsible for transporting goods from one destination to another. A freight forwarding company will normally arrange the entire shipping process for their clients from the storage of goods in a warehouse to shipping their merchandise internationally, an order cancellation causes a lot of hassle for the company and the entire shipment process.

S'il s'avère nécessaire d'annuler une commande après l'avoir passée, nous ferons de notre mieux pour répondre à votre demande. L'annulation d'une commande est une action urgente, veuillez donc contacter notre équipe de service client dès que possible.

Please note, that once your order moves into the processing stage in our warehouse, we may no longer be able to cancel it.